Frequently Asked Questions
Wireless Audio/Video Kit (Model # GUWAVKIT)
 
 
 

Introduction and Technology


Q1: What is the Wireless Audio/Video Kit? [Top]
A: The IOGEAR Wireless Audio/Video Kit wirelessly delivers high-definition multimedia content stored on your computer to your home entertainment center.

Q2: What kind of Wireless technology does it use? [Top]
A: To deliver high-definition video and audio in strong and reliable wireless signals, we developed this product with the latest wireless technology: Ultra-wideband (a.k.a. Wireless USB or UWB). This new radio technology can be used at very low energy levels for short-range high-bandwidth communications by using a large portion of the radio spectrum - 3.1GHz ~ 4.8GHz (WiMedia Band Group 1). By using this frequency, your Wireless Audio/Video Kit will have a minimum level of interference with other wireless signals such as WiFi, Bluetooth, or cordless phones.

Q3: Do I need to buy a wireless router or other accessories for it to work? [Top]
A: No. IOGEAR’s Wireless Audio/Video Kit provides all of the accessories you need to connect your laptop or desktop to your TV & stereo system wirelessly. The kit includes one wireless transmitter to deliver audio and video signals from your computer along with one video receiver and one audio receiver to connect to your TV. We also include all cables and connectors you may need when connecting the kit to your TV. So you can enjoy the kit right after your purchase without making another trip to the store.

 


System Requirements


Q1: What are the minimum system requirements? [Top]
• Microsoft Windows® XP (SP2) or Vista (32- / 64-bit) with available USB 2.0 port
• 1.6 GHz processor (CPU) with 1GB of system memory (RAM)
• Flat-panel (LCD / Plasma / DLP) TV display or Projector with VGA (RGB / D-sub 15-pin / PC) or DVI port (Does NOT work with DVI-D or CRT tube TV)
• TV or audio system with 3.5mm audio jack or RCA connectors

Suggested system requirement to:
Play online video clips in a “window” – 1.6 Ghz Atom™ with 1GB RAM,
480p video in a “window” – 1.8 Ghz Intel Pentium™ M with 1GB RAM,
720p video in a “window” – 2.8 GHz Intel Pentium™ M with 1 GB RAM,
720p video in “full screen” – 2.8 GHz Intel Core™ 2 Duo with 1GB RAM.

For AMD processor, the minimum requirement is AMD Turion 64x2 TL-60 (2.0 GHz).

Q2: Is it Mac compatible?  [Top]
A: No, the software is not Mac compatible. We do not provide a Mac driver currently. However, it does run on Windows OS if the OS is installed on an Intel based Mac system. Please refer to Apple’s website http://manuals.info.apple.com/en/boot_camp_install-setup.pdf for details on how to install Windows OS on your Intel Mac machine, and follow the minimum system requirements before installing Windows OS to your Intel based Mac.   

Q3: Is it Windows 7 compatible? [Top]
A: Not yet. We are testing out all the driver compatibility right now, and we will have the driver available when Windows 7 is officially launched.


TV/Audio Performance


Q1: How do I know if my TV supports the Wireless Audio/Video Kit? [Top]
A: IOGEAR’s Wireless Audio/Video Kit supports any Flat-panel TV (LCD / Plasma / DLP), monitor, or projector with an available VGA port (RGB / D-sub 15-pin / PC) or DVI port (NOTE: The Wireless Audio/Video Kit Does NOT work with DVI-D or CRT tube TV).
Supported video connections:

For audio connection, any TV, stereo speaker or system with available 3.5mm audio input socket or RCA connectors will work with the kit.
Supported audio connections:

Q2: Does it deliver HDTV quality? What is the maximum video output resolution? [Top]
A: IOGEAR’s Wireless Audio/Video Kit supports up to 720p HDTV output with maximum resolutions up to 1600 x 1200 or 1680 x 1050 (wide mode). Currently the kit does not support 1080p or Blu-ray output from your computer. However 720p HD output is more than sufficient for most of the applications you use from your computer, such as watching regular DVD movies, streaming online video, web browsing, word processing, or image editing.

Q3: Will the Wireless Audio/Video Kit work with my large screen TV without the resolution becoming pixilated or choppy?  [Top]
A: IOGEAR’s Wireless Audio/Video Kit works with most flat panel, plasma TVs, monitors, projectors, and video projecting devices with an available VGA (RGB / D-sub 15-pin / PC) port or DVI port (NOTE: The Wireless Audio/Video Kit Does NOT work with DVI-D or CRT tube TV). Each TV or monitor supports different resolutions; therefore, the resolution supported by the Wireless Audio/Video Kit is determined by the supported resolution by the TV or monitor. In order to get the best viewing experience, please make sure your computer meets the minimum system requirements. (See Q1 in System Requirements and Q2 in TV/Audio Performance for further details)

Q4: Which set ups will give the best performance? [Top]
A: First, you want to choose a location where the distance between the Wireless Transmitter (connected to your PC), Video Receiver (connected to your TV) and Audio Receiver (connected to your speakers) will be within a 30 feet range of one another. Wireless USB technology is an in-room solution and it does not work beyond a 30 feet range. Second, make sure the antenna of your Wireless Transmitter has a good line-of-sight with the Wireless Video and Audio Receivers. This means that your transmitter needs to be able to “see” your audio and video receivers. Therefore you cannot hide these devices inside the cabinet or transmit signals from one room to another room. Due to different home and office environments and unknown interference, we recommend using the included USB extension cable to connect with the Wireless Transmitter and find a suitable position for a good signal.

A typical set-up scenario is to work on your laptop on the couch in the living room while sending audio and video signals to the TV in the same room wirelessly. You may also connect your desktop to your TV or projector without the long and unattractive cable runs.

Q5: Can I watch online video (such as Hulu or Youtube) in full screen on my TV while checking email and working on other applications on my computer? [Top]
A: Yes. You can use the Wireless Audio/Video Kit in default Extended mode to run an application on one screen while running a different application on your computer’s original screen. Extended mode creates an extended desktop environment for you to drag and drop various applications to your preferred monitor or TV.
Extended mode:

 

You can also use the kit in Mirror mode. However, Mirror mode usually requires more computer system resources and is not recommended for playing video or online content streaming.

Additional Product Information


Q1: Is the Wireless Audio/Video Kit available in other countries?  [Top]
A: The IOGEAR Wireless Audio/Video is available only in U.S. right now. For details, please speak to your IOGEAR sales representative for further information. For contact information, please go to http://www.iogear.com/corp/contactus/.

Q2: Where do I find troubleshooting information? [Top]
A: For more information, please refer to the following link: www.iogear.com/support/dm/manual/GUWAVKIT#display

Q3: What if I have more questions? [Top]
A: For additional pre-sales questions or product information e-mail support@iogear.com or call toll free 866-946-4327 Monday through Friday 9a.m. to 5p.m. PST.